FIS
Our Vision
Our vision is to be the most trusted and reliable partner in the maritime industry by delivering exceptional products and services that meet the evolving needs of our clients. We aim to set the standard for quality, efficiency, and customer satisfaction in the ship chandling sector, making us the preferred choice for vessel owners, operators, and crews worldwide.
We aspire to be a global leader in maritime supply solutions, providing innovative, sustainable, and comprehensive services that ensure the safety, performance, and comfort of every vessel we serve.
FIS
FIS
Our Mission
Our mission is to provide world-class ship chandling services and products that support the operational success of maritime businesses. We are committed to delivering high-quality provisions, safety equipment, and technical supplies while ensuring timely delivery and superior customer service.
We strive to:
• Offer a wide range of marine supplies and services that are reliable, cost-effective, and environmentally responsible.
• Foster strong relationships with our clients, understanding their needs and providing personalized solutions.
• Support the safety, well-being, and productivity of maritime crews by providing top-tier products and services.
• Continuously improve our processes, products, and customer experience to maintain the highest standards in the industry.
FIS
Our Values
At Friends International Shipchandlers Co., our core values define who we are and guide everything we do:
Quality – We are committed to delivering products and services of the highest standard, ensuring that our clients receive the best materials and solutions to meet their needs.
Reliability – We pride ourselves on being a trusted partner, consistently delivering on our promises and ensuring that our customers can count on us for timely and efficient service.
Customer-Centricity – Our customers are at the heart of everything we do. We listen to their needs, offer personalized solutions, and strive to exceed their expectations at every step.
Safety – We prioritize the safety of crews, vessels, and operations. Our products and services are designed to uphold the highest safety standards in the maritime industry.
Integrity – We conduct business with honesty, transparency, and ethical practices. Our clients can rely on us to provide fair and transparent dealings in every interaction.
Sustainability – We are dedicated to minimizing our environmental footprint and promoting sustainable practices in the maritime supply industry, ensuring a healthier planet for future generations.
Innovation – We continually seek innovative solutions to meet the changing demands of the maritime industry, ensuring that our clients have access to the latest and most effective products and services.